Frequently Asked Questions

What is Emerge?

Produced in partnership with the cannabis industry’s leading media outlets and organizations, the Emerge Virtual Cannabis Conference & Expo is a quarterly live three-day event leading to 90 days of learning, networking, and business on the most experiential platform in the world. Attendees personalize their avatars to step into Emerge, adding immersion and gamification to the experience. No travel, no safety concerns. Just thousands of connections alongside cannabis business opportunities and education! 

What is the Emerge Member Dashboard?

The Emerge Member Dashboard is your one-stop Emerge account view! When you visit the Emerge website, be sure to log in using the menu navigation at upper right, then click Dashboard in the menu navigation to get to your personal Dashboard view. (If you don’t have a login yet, see “How do I access the Emerge event?” in the next question.)

Your Dashboard shows you three sections:

  • Current Events: The current Emerge open for registration. If you’ve already signed up for the currently available event, you’ll see links to enter the platform under Virtual Event Access, and a link to the current available content (the most recent past event), which will change to the current event’s session recordings after the event ends.
  • Future Events: Upcoming Emerge events, with the ability to purchase tickets once registration opens.
  • Past Events: Past Events you have access to for session recordings, as well as links to access the Emerge platform.

 Each of the sections has expiration dates next to any available access you may have.

How do I access the Emerge event?

Emerge is a ticketed event. Ticket holders have access to the main 3-day live event, as well as immediate access to the platform upon ticket purchase, and access for 90 days after the live event for additional parties, demos, and extended presentations!

  • If you are a previous Emerge attendee, simply log in using your most current Emerge login and password. You will be taken to your account Dashboard upon log in, where you can see your content and event access status including access expiration dates, and buy tickets to upcoming Emerge events. To access the Emerge event platform, click on your Virtual Event Access link under Current Events at the top of your Dashboard listings.

NOTE: If you have an existing account and attempt to sign up for the current or upcoming event using the Get Tickets page, you will be told your information is already in the system. You will need to log in to get to your Dashboard to sign up for the next event or access your current event. You can log in to the Member Dashboard at the top right link in the main Emerge website menu navigation.

  • If you are new to Emerge and do not have a login, visit the Get Tickets page, select your ticket level, and sign up! You’ll get immediate access to your account Dashboard to access the event platform, the upcoming event, the upcoming event’s conference session recordings, and all past Emerge conference session recordings. To access the Emerge event platform, click on your Virtual Event Access link under Current Events at the top of your Dashboard listings.

How do I use the Emerge platform?

Once you’ve logged into the platform, there are a few things you should do first. (More of a visual person? Check out the Spring Emerge User Video.)

KEY TIP #1: Whenever you are in an Emerge screen, like your profile, a map view, a chat session, etc. use the X button at upper right to leave that screen! Hitting your back button will take you out of the Emerge virtual world, and there will be a delay in logging back in as the system figures out you are no longer there.

KEY TIP #2: When you are ready to leave the Emerge virtual event, don’t just close your screen! Go back to the grid at lower left on your screen, and click the log out icon. This will prevent delays logging back in later.

  • Review the Welcome Screen
    You will see brief instructions and a user video upon log in. Take a moment to read through/watch them to familiarize yourself with options and icons.  When finished, click the X at upper right to close the screen. You can also click the box at upper right “Don’t show again” to avoid seeing the welcome screen again.
  • Build your Avatar
    Click the grid icon at lower left of your screen. This takes you to your profile center. Click the hangar icon to go to your dressing room to design your avatar. You can change your avatar’s appearance as often as you like! Try updating every day, just as you would at an in-person event!
  • Fill In Your Profile
    Click the grid icon at lower left of your screen. This takes you to your profile center. Click on the first icon “Profile” to update your information. Your profile acts as your business card at Emerge, so fill it in completely and please use your real name and company for best interactions and giveaway entries.
  • Contacts
    Also in your profile center, you will see a section called My Bag. This holds any documents, products, and contacts you’ve loaded while at Emerge. Contacts can be reviewed on screen and downloaded out of Emerge by clicking the three vertical buttons at top right of your Contacts screen and choosing .csv or .pdf format to download.
  • Exchange Profiles, Chat and Navigate
    Use the icons at upper left of your main screen to exchange profiles (business card icon), chat (chat bubble icon) and navigate the virtual venue (map pin icon). You can also use the teleport doors at the main Reception area to move directly into Auditoriums A, B, or C (doors on the left) or the Sponsor Pavilions A, B, or C (doors on the right).
  • Announcements
    A visual announcement board will appear often throughout the event to announce giveaways, upcoming sessions, event updates, and more. Simply click the X at upper right once you’ve read through. Be sure to notice if there is a link to a giveaway url or to navigate directly to a sponsor booth or session.
  • Sponsor Booths
    Each booth includes posters, geometric/colored icons, and a virtual assistant with links to help. Click everything for useful downloads, forms to enter giveaways, and more information on that sponsor. There will usually be sponsor avatars as well, ready to answer your questions!
  • Auditoriums and Presentations
    Once in an Auditorium for a presentation, click the Play icon on the Auditorium screen. This will enable a pop up of the presentation screen within your Emerge window. You can scroll down below the play screen to see that day’s agenda and to access the Chat Box for Q&A during sessions.
    You can leave this presentation screen open and still walk around Emerge! Just arrange your windows so you can see/hear the presentation pop up and then use the Emerge window to continue visiting sponsor booths, chat with friends, or explore the venue.
  • Wave, Dance, Clap and More!
    Use the small “up” button at the base of your screen to select avatar motions. Wave at other attendees, clap for a presentation, check your virtual phone, or dance — it’s up to you! When you want to stop an action, click that action choice again. If you want to minimize the action choices, click your small “up” button again.
  • Explore!
    Click everything! You can’t hurt anything, and you may discover something cool.
  • Get Help
    If you’re stuck and can’t make headway even after reading through our FAQ, contact us!

What is included in my Emerge event ticket?

Short answer: A lot! See the details of each ticket level below. Hint: Premier Level is the most stuff for the best price!

How do I access Emerge conference sessions after each event?

The Emerge conference session recordings are typically posted within 10 days after the event. 

  • If you are a previous Emerge attendee, simply log in using your most current Emerge login and password. You will be taken to your Member Dashboard upon log in, where you can see your content and event access status including access expiration dates, and buy tickets to upcoming Emerge events. Click on the applicable event’s Content Vault Access link to access that event’s session recordings.
  • If you are new to Emerge and do not have a login, visit the Get Tickets page, select your ticket level, and sign up! You’ll get immediate access to the event platform, the upcoming event, the upcoming event’s conference session recordings, and all past Emerge conference session recordings. Simply click on the applicable event’s Content Vault Access link to access that event’s session recordings.

How long can I access Emerge conference sessions?

Access to Emerge conference sessions is dependent on your ticket level purchased.

  • Plus level ticket holders have access to their current event’s sessions, plus all previous Emerge sessions, for one year from ticket purchase.
  • Premier level ticket holders have access to their current event’s sessions, plus all previous Emerge sessions for life! In this case, that is 49 years from the date of your ticket purchase. Why 49? Hey, we’re not going to predict your lifespan, we just want you to have access for a LONG time!

Why is my content access date so far in the future?

Access to Emerge conference sessions is dependent on your ticket level purchased.

  • Plus level ticket holders have access to their current event’s sessions, plus all previous Emerge sessions, for one year from ticket purchase.
  • Premier level ticket holders have access to their current event’s sessions, plus all previous Emerge sessions for life! In this case, that is 49 years from the date of your ticket purchase. Why 49? Hey, we’re not going to predict your lifespan, we just want you to have access for a LONG time!

How do I get bulk tickets for my company or organization?

Bring all your friends and colleagues to Emerge! We’re happy to help with bulk tickets for groups of 20 or more people. Contact us at and we’ll set you up with a discount code for the Plus level ticket option.

Discounts are not available for Premier level tickets.

The registration page keeps telling me I already have an account. Now what?

If you have an existing Emerge account and attempt to sign up for the current or upcoming event using the Get Tickets page, you will be told your information is already in the system. You will need to log in to get to your Dashboard to sign up for the next event or access your current event. You can log in at the Member Dashboard option at top right of the main Emerge website menu navigation, or log in here.

If you’re still having trouble, email support here.

How do I change my password?

If you can’t remember your password, or simply want to change it, click the Log In option under Member Dashboard at upper right in the menu navigation, or log in here. Enter your username or email address then click Forgot Password under the Log In button.

 

Emerge is a ticketed event. Ticket holders have access to the main 3-day live event, as well as immediate access to the platform upon ticket purchase, and access for 90 days after the live event for additional parties, demos, and extended presentations!

  • If you are a previous Emerge attendee, simply log in using your most current Emerge login and password. You will be taken to your account Dashboard upon log in, where you can see your content and event access status including access expiration dates, and buy tickets to upcoming Emerge events. To access the Emerge event platform, click on your Virtual Event Access link under Current Events at the top of your Dashboard listings.

NOTE: If you have an existing account and attempt to sign up for the current or upcoming event using the Get Tickets page, you will be told your information is already in the system. You will need to log in to get to your Dashboard to sign up for the next event or access your current event. You can log in to the Member Dashboard at the top right link in the main Emerge website menu navigation.

  • If you are new to Emerge and do not have a login, visit the Get Tickets page, select your ticket level, and sign up! You’ll get immediate access to your account Dashboard to access the event platform, the upcoming event, the upcoming event’s conference session recordings, and all past Emerge conference session recordings. To access the Emerge event platform, click on your Virtual Event Access link under Current Events at the top of your Dashboard listings.

SUMMER EMERGE

3 days. 3 subject tracks. Over 30 sessions. More than 50 exhibitors. 2,500+ attendees. Plus access to Re-Emerge events pre- and 90 days post-Summer!

JUNE 22 – 24, 2021

Summer Emerge 2021 was held Tues, June 22, through Thurs, June 24, 2021. Summer ticket holders can utilize the environment for 90 days after the main event!